Front Desk Receptionist
Location: Franklin, Tennessee
Description: Cool Springs Plastic Surgery is currently seeking to employ Front Desk Receptionist right now, this position will be situated in Tennessee. For detail informations about this position opportunity please read the description below.
Job Summary
Position Summary
Cool Springs Plastic Surgery is a professional service organization providing cosmetic surgical and non-surgical services to maximize our patients’ potential and impact positive change to the glory of God. We exceed our patients’ expectations by approaching our work as an act of service, with an emphasis on patient comfort, confidentiality, education and safety.
There is nothing as important as a strong start. We know that strong finishes are always preceded by terrific first impressions. The patient experience starts with a phone call or walk-in visit. Even if you never hold a scalpel or syringe, you play a critical role in the overall patient experience. As such, we consider our receptionists & schedulers to be some of our most valuable team members.
We are looking for someone who has a passion for serving people. Our receptionists & schedulers are responsible for greeting patients and visitors, and handling all incoming calls to our practice. Our team members must be equipped to be informative, friendly, and caring when scheduling and educating patients on treatments offered.
Skills and Qualifications
This is a full-time position Monday through Friday, 9am-5pm.
- Previous call center, customer service, or data collection experience is a plus
- Must possess excellent interpersonal & communication skills, both written and verbal
- Must be detail oriented and able to accurately handle large amounts of data efficiently
- Must have a friendly demeanor and demonstrate a professional and positive attitude on and off the phones
Responsibilities include, but are not limited to, the following:
- Answer incoming phone calls in a quick and friendly manner
- Provide exceptional enthusiasm, care, and organization in all communication with patients
- Educate patients or potential patients on treatments offered in accordance with practice protocols
- Schedule patients accurately for practice providers
- Transfer patient calls to nurses when addressing medical advice
- Assist with medical records as needed
- Assist with other duties as assigned by supervisor
- Ensure HIPAA policies are upheld during phone calls
Education
The highest level of education required for candidates in this position is a high school diploma or GED.
Job Type: Full-time
Salary: based on experience
Job Type: Full-time
Required education:
- High school or equivalent
.
If you were eligible to this position, please send us your resume, with salary requirements and a resume to Cool Springs Plastic Surgery.
Interested on this position, just click on the Apply button, you will be redirected to the official website
Apply Front Desk Receptionist Here
This position will be opened on: Mon, 27 Nov 2017 17:46:24 GMT