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ABOUT OUR COMPANY:
Since our first track day in 2012, we have helped over 300,000 people cross ‘drive an exotic car’ off their bucket lists and we can’t wait for YOU to join us. Our team travels the country, hosting weekend-based events on racetracks around the United States. We are headquartered in Chicago, IL where our tour operations, customer service, sales and marketing teams are based. Thanks to the vision and drive of our people, Xtreme Xperience has been the proud recipient of Inc. Magazines "America's Fastest Growing Companies" award since 2017.
When and Where:
Our event will be held at Utah Motorsports Campus from Friday, August 25, 2023 to Sunday, August 27, 2023.
DUTIES AND RESPONSIBILITIES: The event ambassador is responsible for organizing guest traffic flow and preparing each guest for their driving experiences in the pit area; supporting the Pit Manager and Guest Services team in all shared responsibilities and goals. In cooperation with other Guest Services Associates you will be required to maintain and improve the quality of guest service, driving capacities per session, overall event flow and sales effectiveness for Xtreme’s Tour operations. Daily duties will consist of but are not limited to:
· Ultimate objective is to assist guests in & out of vehicles both quickly and safely
· Prepping guests with head socks and proper fitting helmets; removal of post-drive/ride
· Directing guests to the correct line for their driving/riding experience
· Assist us with cleaning and sanitizing helmets and cars.
· Engage and entertain guests in the pit-area, while communicating effectively between the Pit Manager and Guest Service team to keep the program on schedule
· As lines & needs fluctuate, you will balance one another’s work load to maintain a positive , high-energy and efficient pit-environment, while focusing attention, patience and effective communication towards our guests and team
· Utilizing product knowledge about the program, vehicles, add-on options, as well as merchandise and apparel to handle inquiries about at-track purchases/availability to enhance light up-sell opportunities
· In cooperation with other Guest Service Associates, assisting with maintaining cleanliness of pit area, organization of station and notifying Pit Manager of any low inventories throughout event day
QUALIFICATIONS:
· Preferred: 1+ years of experience in Retail Sells Customer/Guest/Client Service or Hospitality
· Required: Flexibility of schedule; including weekends, holidays, and travel
REQUIRED ATTIRE:
· Black Bottoms (no jeans, sweats nor yoga pants)
· Black Athletic Shoes (including soles)
· If weather permits for multiple layers, all black requested
XTREME XPERIENCE PROVIDES:
· XX T-Shirt
· Lunch Each Day
· One Ride-Along in a Supercar or Lead Car
*This year Illinois is very, very strict on Workman's Compensation requirements for 1099 Contract workers (which you would be). You either have to purchase Workman's Comp insurance on your own (and prove to us that you have it in place) OR we can take it out of payment, which equates to 5% per day.
Job Types: Full-time, Contract
Pay: $125.00 per day
Shift:
- 8 hour shift
Weekly day range:
- Weekends as needed
Ability to commute/relocate:
- Grantsville, UT: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
